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ILIA Beauty Subscription Questions and Information

Have questions about ILIA Beauty's subscription services? We've got all the answers you need in order to make sure you always have the products you need, when you need it, with Auto-Replenish.


How does ILIA Auto-Replenish work?

The ILIA Beauty free Auto-Replenish (subscription) program allows you to conveniently replenish your most-loved ILIA products when it's time to restock. Being a frequent ILIA customer has its rewards!. Products on subscription will receive:. Ability

Which ILIA Beauty products are available for Auto-Replenish?

Checkout which ILIA Beauty items are available for Auto-Replenish (subscription) here:

Can I return and/or exchange my ILIA Beauty Auto-Replenish order?

Yes, you can process your ILIA Beauty return or exchange as you normally would via our Returns Portal. All you'll need is your order number and zip code to get started here: If you have additional questions, please re

Can I use a promo code with my ILIA Beauty Auto-Replenish order?

No, a discount code cannot be used with your ILIA Beauty subscription since it's already discounted.

How do I change, skip, or cancel my ILIA Auto-Replenish order?

Log into your account and click on Subscriptions to manage active orders. If you're getting an error message when trying to log in, this means you haven't created an account. Please then select "Create Account" and you will have access to manage your

What is the deadline to make changes to my ILIA Beauty Auto-Replenish?

All orders are processed at 11:00am PST on the scheduled order date. To modify your order, simply log into your ILIA Beauty account and click on AUTO-REPLENISH. Changes must in made prior to 11:00am PST the day before your scheduled order date. For e

If I change my next charge date, will it change my order frequency?

Changing your charge date and changing your order frequency are different actions. If you'd like to change both charge date and frequency for your ILIA Beauty subscription, you will need to do so separately.

How do I edit my shipping address for ILIA Auto-Replenish?

Please reach out to our ILIA Specialists so they can assist you in editing your shipping address:

How do I edit my ILIA Auto-Replenish billing address?

Please reach out to our ILIA Specialists so they can assist you in editing your billing address-. Email: [email protected]. Send us text +1 949-676-8698 from your phone. Chat with Us

How do I change my ILIA Auto-Replenish charge date?

Log into your ILIA Beauty account, go to Subscriptions, click on Edit and select Next Charge Date. From there you'll select the new charge date and update. If you have any questions, please reach out to us here:

How will I know when my ILIA order will ship?

ILIA Beauty will send you an email reminder three days before your order ships. We recommend adding [email protected] to your email contacts so it doesn't go to spam. You can also log into your account anytime to view your scheduled deliveries. Und

How often do ILIA's Auto-Replenish orders ship?

The beauty of the ILIA Beauty Auto-Replenish program is having complete ownership over the frequency of your product orders. You can choose to receive your ILIA products every month or every 6 months - or any frequency in between. Check out more info

Does ILIA offer expedited shipping for Auto-Replenish orders?

If you'd like to expedite your next ILIA Beauty shipment, please contact [email protected] or reach out to us through our Contact Us page: We'll do our best to honor your request. You can read more about aut

Do you ship internationally with the Auto-Replenish program?

Due to shipping restrictions, Auto-Replenish is not available to international customers at this time. We hope to offer international shipping for Auto-Replenish orders in the future—stay tuned. Read more about auto-replenish here for the U.S.: https