How do I skip my next subscription shipment?Updated 18 days ago

Log into your iliabeauty.com account here: https://iliabeauty.com/account or create one. Being an active subscriber doesn't mean you have an account. If you're getting an error, please follow through with creating one.

Once you're logged in click on the "Manage" button for Auto-Replenish. You'll then click on "Skip" and confirm.

To successfully skip your next shipment, it must be completed before 9 am EST on the day your subscription is scheduled to be processed. You receive an email notification 3 days in advance to notify you your next subscription is shipping soon so we recommend skipping it then or at least 24 hours in advance. Add [email protected] to your address book to prevent these emails from going to spam.

If your subscription isn't skipped on time, you can return it for a refund by heading to our returns portal here: https://iliabeauty.loopreturns.com/#/