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How do I cancel my subscription?Updated 5 days ago

Log in to your iliabeauty.com account here: https://iliabeauty.com/account or create one. Being an active subscriber doesn't mean you have an account. If you're getting an error, please continue creating a new account.

Once you're logged in, click on the "Manage" button for Auto-Replenish. You'll then click on "Cancel Auto-Replenish" and confirm.
To successfully cancel your next shipment, it must be completed before 9 am EST on the day your subscription is scheduled to be processed. You receive an email notification 3 days in advance to notify you that your next subscription is shipping soon, so we recommend canceling it then or at least 24 hours in advance. Add [email protected] to your address book to prevent these emails from going to spam.

If your subscription isn't canceled on time, you can return it for a refund by heading to our returns portal here: https://iliabeauty.com/apps/redo/returns-portal

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