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Shipping & Tracking FAQ's (US)

Where is my order?

Orders will be processed at our warehouse in Ohio within 1-3 business days. You will receive email communication from [email protected] when your order has been shipped and delivered. Please allow 4-6 business days for your order to arrive once it'

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your tracking details. The subject line will include "Order [#] has shipped." and there will be a "Track Package" button. If you haven't received your shipping

How long does shipping and delivery take?

Shipping time begins after your order has shipped. Delivery estimates by region:. US Standard Shipping: 4–6 business days after shipping. Expedited and rushed options may be available at checkout, depending on your location. Delivery times may vary s

Do you offer free shipping?

Standard shipping is free on all U.S. orders over $50.00 before tax and after the discount. You receive free standard shipping for all recurring auto-replenish orders.

Find ILIA Beauty International Retailers

ILIA Beauty International Retailers. You can check out our Find A Store link and see if there are ILIA Beauty distributors near you: https://iliabeauty.com/pages/find-a-store.