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How do I start an exchange?Updated a month ago

While our systems are updating you will only have the option to receive a refund on your original form of payment. For even exchanges, please contact [email protected].


International Returns + Exchanges:

If you purchased through our U.S. iliabeauty.com website, please email [email protected] with your specific return/exchange request to get started.


For Canada or UK returns, please submit your inquiry using the contact form or email the following:

Canada: Contact Form or [email protected]

UK: Contact Form or [email protected]

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