How do I start a return?Updated 15 days ago

Please visit our returns portal to start the return process using your order number and U.S. zip code. You can follow the link here: https://iliabeautyv2.loopreturns.com/#/

While our systems are updating you will only have the option to receive a refund on your original form of payment. For even exchanges, please contact [email protected].

Your refund will be under manual review and it will be processed within 24-48 hours. Please be on the lookout for confirmation emails.

International Returns + Exchanges:

If you purchased through our U.S. iliabeauty.com website, please email [email protected] with your specific return/exchange request to get started.

For Canada or UK returns, please submit your inquiry using the contact form or email the following:

Canada: Contact Form or [email protected]

UK: Contact Form or [email protected]