When will my order ship and arrive?Updated a few seconds ago
We know timing matters— especially when you're planning around travel, gifts, or special events. This guide explains how long it takes for your ILIA Beauty order to be processed, shipped, and delivered, plus how to track its progress.
Order Processing Time
All ILIA orders are processed within 1–3 business days, regardless of shipping method or destination. Business days are Monday through Friday, excluding holidays.
For example, if you place your order on a Friday, it will not ship until Monday, Tuesday, or Wednesday.
Once your order ships, you’ll receive a confirmation email with tracking information. We recommend adding [email protected] to your email contacts to prevent it from going to spam.
Estimated Delivery Times
Shipping time begins after your order has shipped. Delivery estimates by region:
US Standard Shipping: 4–6 business days after shipping
Expedited and rushed options may be available at checkout, depending on your location
UK Standard Shipping: 2–3 business days after shipping
Rushed options may be available at checkout, depending on your location
CA Standard Shipping: 2-7 business days after shipping, except Nunavut is 10-14 business days
Expedited options are not available within Canada
Delivery times may vary slightly during peak seasons, promotions, or holidays.
What do order statuses mean?
You'll receive email updates as your order moves through each stage. Here's what each status means:
Order Confirmed
We've received your order, and it’s waiting to be processed. This usually takes 1–3 business days.Order Shipped
Your order has left our warehouse and is in transit. You’ll receive tracking details via email.Out for Delivery
Your package is with the local carrier and should arrive shortly.Delivered
Your order was successfully delivered to the address provided.
You’ll receive these confirmation emails from [email protected]. We recommend adding it to your email contacts to prevent it from going to spam.