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<p><style type="text/css" id="isPasted"></style><span style="color: rgb(91, 91, 91); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We&#x2019;re so sorry to hear your order arrived in less-than-perfect condition. If you purchased SavedBy Package Protection during checkout, please file a claim directly with them. They will resolve your claim within 24 hours: <a data-fr-linked="true" href="https://savedby.io/file-a-claim">https://savedby.io/file-a-claim</a></span></p><p><br></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(91, 91, 91);">Please note our&#xA0;</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(91, 91, 91);"><a href="https://iliabeauty.com/products/5c-pine" rel="noopener noreferrer" target="_blank">Skin Rewind Complexion Stick</a></span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(91, 91, 91);">&#xA0;intentionally has grooves (dents/dented) on the side of the product and the cap. The side groove (dent) was mindfully made to create a space to rest your thumb for comfortable application. You can see the grooves in the first image on the product page:&#xA0;</span><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px; color: rgb(91, 91, 91);"><a class="fr-green" href="https://iliabeauty.com/products/5c-pine" id="isPasted" rel="noopener noreferrer" target="_blank">https://iliabeauty.com/products/5c-pine</a></span></p><p><style type="text/css" id="isPasted"></style></p>

Oh no! If your package has been lost in transit, please email us at support@iliabeauty.com.
*After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.

My order arrived damaged. What do I do?

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My order arrived damaged. What do I do?Updated 17 days ago