I'm have a reaction to a product, what do I do?Updated 4 months ago

We're sorry to hear that and we take these incidents seriously. We recommend stopping use immediately if you haven't already.

Please contact our Customer Support Team at [email protected] or submit an inquiry here: https://support.iliabeauty.com/en-US/contact

Include in your inquiry which product(s) you reacted to and any additional details like usage, photos, etc. for us to document. If you purchased outside of iliabeauty.com we recommend reaching out to your point of purchase for a full refund as they should honor their return policy. If you didn't purchase on iliabeauty.com, once we receive your receipt and additional details, we can provide a store credit.