What if I need to change or cancel my order?

In an effort to ship your products as soon as possible, we immediately begin processing your order as soon as it is placed. Once orders are submitted, they cannot be modified. However, if your order needs to be cancelled, please reach out to support@iliabeauty.com within 30 minutes of submitting your order and we'll do our best to accommodate your request, but we can't guarantee we'll be able to cancel it. If your order has been dispatched, we are unable to cancel the order and it will need to be processed as a return once it's received. 

For Canadian orders, please email supportca@iliabeauty.com.