What if I need to change or cancel my order?

In an effort to ship your products as soon as possible, we immediately begin processing your order as soon as it is placed. If your order needs to be cancelled or edited, please reach out to support@iliabeauty.com within 45 minutes of submitting your order and we'll do our best to accommodate your request, but we only have a 45 minute window to make these changes during business hours. If your order has been dispatched, we are unable to edit or cancel and the order and it will need to be processed as a return once it's received. 

Business Hours:

Sun-Sat: 8:30am-8:30pm EST

For Canadian orders, please email supportca@iliabeauty.com.