What if I need to change or cancel my order?

Once an order is placed, we’re unable to make any changes. If you do need us to cancel an order, please email us at support@iliabeauty.com and be sure to include your order number in your request.

We process orders as quickly as possible, but we’ll do our best to catch it before it's too late! Once an order has been dispatched, we are unable to cancel the order and it will need to be processed as a return.