In an effort to ship get you your products as soon as possible, we immediately begin processing your order as soon as it is placed. If your shipping address needs to change, please reach out to support@iliabeauty.com within 45 of submitting your order and we'll do our best to accommodate your request, but we only have a 45 minute window to make these edits during business hours.
If your order has been dispatched, we are unable to edit the address and you will need to contact USPS at 1 (800) 275-8777 to update and reroute the shipment with your tracking number. Please note, you can only reroute once the shipment is handed to USPS from OSM.
Business Hours:
Sun-Sat: 8:30am-8:30pm EST
For Canadian orders, please email supportca@iliabeauty.com.
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