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How do I change, skip, or cancel my ILIA Auto-Replenish order?Updated 2 months ago

Log into your account and click on Subscriptions to manage active orders. If you're getting an error message when trying to log in, this means you haven't created an account. Please then select "Create Account" and you will have access to manage your subscription.

You have the ability to make specific changes to each product:
- Change next charge date
- Skip shipment
- Update quantity
- Edit payment method
- Cancel subscription
- Re-activate subscription

To complete the below, please reach out to our ILIA Specialists so they can assist you in editing your shipping address-

- Switch shade or product
- Edit frequency
- Edit address

You may contact us here:

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