Feel free to chat live with us, we will be with you momentarily.

Hi! We are happy to hear from you. We will be in touch within 3 business days or less to help you—add support@iliabeauty.com to your address book to ensure a reply.

Find My Shade

ILIA Customer Support

I<span id="isPasted" style="color: rgb(94, 80, 71); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">f you&apos;d like to expedite your next ILIA Beauty shipment, please contact <a href="mailto:support@iliabeauty.com">support@iliabeauty.com</a> or reach out to us through our Contact Us page: <a href="https://iliabeauty.com/pages/contact" id="isPasted" style="text-decoration: underline; color: rgb(17, 85, 204); font-family: Arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-skip-ink: none;">https://iliabeauty.com/pages/contact</a>. We&apos;ll do our best to honor your request.You can read more about auto-replenish here as well: <a href="https://iliabeauty.com/pages/auto-replenish" id="isPasted" style="text-decoration: underline; color: rgb(17, 85, 204); font-family: Arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-skip-ink: none;">https://iliabeauty.com/pages/auto-replenish</a>

If you'd like to expedite your next ILIA Beauty shipment, please contact support@iliabeauty.com or reach out to us through our Contact Us page: https://iliabeauty.com/pages/contact. We'll do our best to honor your request. You can read more about aut

Does ILIA offer expedited shipping for Auto-Replenish orders?

ILIA Beauty Subscription Questions and Information

What is the ILIA return policy?

How do I exchange my ILIA order?

When will I get my refund?

What if my return is late?

ILIA Beauty Order Returns and Exchanges

What’s the status of my ILIA order?

My ILIA order was marked delivered but I can’t find it– What should I do?

My item arrived damaged– What should I do?

How do I edit or cancel my ILIA order?

How do I edit my shipping address for ILIA?

Questions About My ILIA Beauty Order

U.S. Shipping Costs

International Shipping Costs

Find ILIA Beauty International Retailers

ILIA Beauty Shipping and Delivery Process

What forms of payment do you accept?

Tell me more about e-gift cards.

How do I redeem an e-gift card?

Payment Methods

Can I use a promo code on top of a promotion?

Can I use multiple discount codes at checkout?

Promotions

FAQs About ILIA Beauty Payments and Promotions

How does ILIA Auto-Replenish work?

Which ILIA Beauty products are available for Auto-Replenish?

Can I return and/or exchange my ILIA Beauty Auto-Replenish order?

Can I use a promo code with my ILIA Beauty Auto-Replenish order?

How do I change, skip, or cancel my ILIA Auto-Replenish order?

What is the deadline to make changes to my ILIA Beauty Auto-Replenish?

If I change my next charge date, will it change my order frequency?

How do I edit my shipping address for ILIA Auto-Replenish?

How do I edit my ILIA Auto-Replenish billing address?

How do I change my ILIA Auto-Replenish charge date?

How will I know when my ILIA order will ship?

How often do ILIA's Auto-Replenish orders ship?

Do you ship internationally with the Auto-Replenish program?

Does ILIA have clean ingredients?

Are ILIA product made with natural or synthetic ingredients?

Are ILIA Beauty products gluten-free?

Is ILIA cruelty-free?

Are all ILIA Beauty products vegan?

Are ILIA Beauty products soy-free?

Are ILIA Beauty products dairy-free?

Is ILIA fragrance free?

Where are ILIA Products Manufactured?

Are ILIA Beauty products safe for pregnancy?

Are ILIA Beauty products certified organic?

Does ILIA test for heavy metals?

What are the active ingredients in ILIA Beauty's SPF products ?

Does ILIA Beauty use dyes in their products?

When will my ILIA Beauty products expire?

Will ILIA Beauty products melt/freeze in certain temperatures?

Does ILIA use Tocopherol?

Does ILIA use preservatives?

Is arnica good for your face?

What is mica in makeup?

ILIA Beauty Product FAQs and Information

ILIA Beauty Contact Information Information

Careers at ILIA Beauty

Recycling

ILIA Beauty Company Information and FAQs

ILIA Beauty Canada Shipping

What is your return policy for Canada?

How do I exchange my Canada order?

When will I get my refund for my Canada order?

My order was marked delivered but I can’t find it– What should I do?

How do I edit or cancel my Canada order?

How do I edit my shipping address?

ILIA Beauty Canada

ILIA Beauty U.K. Shipping

What is your return policy for the U.K?

How do I exchange my U.K. order?

When will I get my refund for my U.K. order?

What’s the status of my U.K. order?

How do I edit or cancel my U.K. order?

ILIA Beauty U.K.

Does ILIA offer expedited shipping for Auto-Replenish orders?Updated 2 months ago